PRIVACY POLICY OF REPHO
THIS PRIVACY POLICY SETS OUT THE POLICIES AND PROCEDURES OF REPHO WITH RESPECT TO THE COLLECTION, USE, DISCLOSURE, AND PROTECTION OF CUSTOMER INFORMATION. THIS POLICY APPLIES TO ALL CUSTOMERS OF REPHO, INCLUDING INDIVIDUALS WHO BOOK REPAIR APPOINTMENTS THROUGH THE WEBSITE OR BY PHONE.
INFORMATION COLLECTION
Repho collects personal information from customers who book repair appointments or communicate with Repho through the website or by phone. The information collected may include, but is not limited to, the customer's name, address, phone number, email address, device information, and payment information.
INFORMATION USE
Repho uses customer information to provide repair services, communicate with customers regarding the repair, and update customers on the status of their device. Repho may also use customer information to improve its services, send promotional offers, and comply with legal requirements.
INFORMATION DISCLOSURE
Repho does not sell, trade, or rent customer information to third parties. However, Repho may share customer information with third-party service providers who assist in providing repair services. These service providers are bound by obligations of confidentiality and are prohibited from using customer information for any purpose other than providing services to Repho.
INFORMATION SECURITY
Repho takes reasonable measures to protect customer information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and Repho cannot guarantee the absolute security of customer information. In the unlikely event of a data breach, Repho cannot be held responsible for unauthorized access to customer information.
YOUR PRIVACY RIGHTS
Customers have the right to access, update, and delete their personal information. Customers may also request that Repho stop processing their personal information or limit the processing of their information in certain circumstances. To exercise these rights, customers may contact Repho at contact@repho.co.uk.
CHANGES TO PRIVACY POLICY
Repho may update this Privacy Policy from time to time. Repho will notify customers of any changes by posting the updated Privacy Policy on the website. Customers' continued use of Repho's services following the posting of changes to this Privacy Policy constitutes acceptance of those changes.
CONTACT US
If customers have any questions or concerns regarding this Privacy Policy or Repho's handling of customer information, they may contact Repho at contact@repho.co.uk.
POLICY ON REPAIR SERVICES
Repho provides high-quality repair services at an affordable price. The following policies have been established to ensure a smooth and satisfactory repair experience:
WARRANTY
Repho offers a warranty on all repair services for a period of 3 months. During the warranty period, if a customer experiences any issues with the repair, Repho will repair it again at no additional cost.
PRICING
Repho provides transparent pricing for its repair services. If a customer chooses to pre-pay for the repair, they will be charged the amount quoted. If Repho is required to provide a quote after diagnosing the device, the customer will be informed of the cost before the repair is commenced. If, during the diagnostic evaluation, Repho discovers additional issues with the device, the customer will be informed and given a quote for the additional repair work. The customer may then choose to proceed with the repair or decline the additional work.
CANCELLATION AND RESCHEDULING
Customers may cancel or reschedule their appointment by contacting Repho at contact@repho.co.uk. If a customer cancels their appointment within [insert cancellation notice period], there will be no cancellation fee. However, if a customer cancels their appointment outside of the cancellation notice period, they may be charged a fee of [insert fee amount]. Repho reserves the right to change the cancellation and rescheduling policies at any time.
DISCLAIMER
Repho provides repair services and makes no representations or warranties of any kind, express or implied, as to the operation of its website or the information, content, materials, or products included on its website. To the full extent permissible by applicable law, Repho disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. Repho will not be liable for any damages of any kind arising from the use of its website or services, including but not limited to, direct, indirect, incidental, punitive, and consequential damages.
GOVERNING LAW
This Privacy Policy and Policy on Repair Services shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under or in connection with this Privacy Policy and Policy on Repair Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
CONCLUSION
Repho is committed to protecting customer information and providing high-quality repair services. By using Repho's services, customers agree to be bound by this Privacy Policy and Policy on Repair Services. If customers have any questions or concerns, they may contact Repho at contact@repho.co.uk.